Technical support
How can
we help
Continuous excellence. Responsive partnership.
Your relationship with Ludan extends far beyond project completion. Our technical support services provide ongoing expertise to optimize performance, solve emerging challenges, and capitalize on new opportunities. From 24/7 emergency response to strategic upgrade planning, we’re your trusted partner for the entire asset lifecycle. Our support teams combine deep technical knowledge with rapid response capabilities, ensuring that you have the expertise you need, exactly when you need it. Whether you’re troubleshooting an immediate issue or planning a major revamp, we’re here to ensure your continued success.
Engineering support
- Technical documentation
- Technical troubleshooting
Upgrades & revamps
- Debottlenecking studies
- Modernization projects
- Technology upgrades
Projects
ATEX zone classification of Petromidia Refinery process equipment
Client: ROMPETROL S.A.
HAZOP analysis of atmospheric and vacuum distillation unit
Client: LUKOIL Neftochim , Bulgaria
Waste water treatment plant in Sisak Refinery
Client: INA Industrija Nafte, Croatia
Our
approach
Technical support goes beyond fixing problems — it’s about building reliability and resilience into every project. We combine engineering expertise with practical, hands-on knowledge to resolve issues quickly, reduce downtime, and strengthen client operations.
We work as an extension of our clients’ teams, providing clear communication, structured problem-solving, and knowledge transfer that leaves lasting value. Whether delivering rapid troubleshooting or ongoing support, our focus is on adaptable solutions that sustain performance and enable long-term success.
95%
issues resolved on first response
50+
client teams trained
30+
years of cross-sector expertise
How we
bring value
Rapid issue resolution
We minimize downtime and disruptions by providing fast, effective responses to technical problems as they arise.
Operational reliability
By strengthening systems and processes, we help clients achieve higher performance, safety, and long-term equipment reliability.
Cost efficiency
Our support reduces unnecessary rework, optimizes resource use, and extends asset life — lowering total lifecycle costs.
Stakeholder confidence
Clear reporting, traceable actions, and proven expertise give investors, regulators, and partners the assurance they need.
Scalable expertise
Whether for small facilities or complex multi-site operations, our support adapts seamlessly to match project scale and ambition.
Contact
Let’s discuss your next project!
Get in touch with our certified engineering team.